What Does A Virtual Assistant Do?

14.04.23 12:00 PM Comment(s) By Cathy Ford

FAQ - What does a virtual assistant do?

Virtual Assistants help small business owners with tasks that the business owner needs to do in order to run and grow their business. There are different types of Virtual Assistants who specialize in a variety of tasks. Below are descriptions of what the different types of VAs can do for your business.


Administrative VA: 

These talented professionals help with the running of your business by doing all the administrative chores that you probably find tedious, boring, and time consuming. These can include:

  • Calendar Management
  • Company Newsletter
  • Creating & Documenting
  • Workflows
  • Customer Service
  • Data Entry
  • Email Management
  • File & Data Management
  • Proofreading
  • Scheduling
  • Standard Operating Procedure 
Technology VA: 
These skilled specialists work remotely to help you manage all of the technology in your company to make sure you stay up to date with the latest changes and advancements in technology. Their duties may include:
  • Acting as the tech support person for your company, staff, and contractors
  • App Development
  • Custom Database Development
  • CRM Setup & Management
  • Doing the research for which system is best for your company
  • Setting Up Shopping and Ecommerce 
  • Onboarding new team members by getting them set up with email addresses, access to your digital files, and even set up a company phone number if necessary.
  • Podcast Editing
  • Testing the tech before it goes live for your team or clients
  • Website Updating

Sales VA: 

If you hate doing cold calls and want someone to represent your company in a confident and competent manner, we can help you with that! Our Sales VAs love doing cold calls and can get customers scheduled for you so that all you have to do is close the sale and sign the contract. Even better, we work on a retainer basis rather than a commission basis so the cost of the calls being made is predictable and reliable. No surprise charges to your marketing budget.

Wrapping Up 

While all of our virtual assistants are resourceful and reliable, they may not want to or be able to fulfill all of these roles for you. Not everyone is comfortable or knowledgeable with working in every area. 


For example: If you have an Administrative VA helping you on a day-to-day basis and find yourself in need of a Technology VA, just reach out to let me know and I will work with you, your regular VA, and a Tech VA to balance things out and accommodate your monthly budget. Our goal is not to milk your business for every dollar we can. Our goal is to help you grow your business and provide you with the services you need. We just need YOU to understand that not every individual can meet every need. 


Are you interested in learning more? Reach out to me to schedule a FREE consultation. I look forward to talking with you very soon. 

Cathy Ford

Owner Red Owl Business Services
https://redowlbiz.com/

Cathy is a Servant Leader at heart. She empowers those she works with to achieve their own visions for their lives and businesses. “I succeed when they are successful. I find that people who use technology are more confident and independent.”

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